Orders & delivery times

What are the shipping costs?

                                                                       

Shipping costs The Netherlands.

Orders from 55.00

Free

Orders less than 55.00

5,95

 

Which courier do we use?

Since mid 2017 we send your orders by DHL that has a worldwide reputation for good service and fast delivery.

 

When will my parcel be shipped & what is the delivery time?

Your parcel will be shipped as soon as we have received your order.

                                            Shipped.                               Delivery time.

Paid before 12.00:              the same day                        delivery time 1 to 2 working days.

Paid after 12.00:                 the next day                          delivery time 1 to 2 working days.

 

Will I receive a track & trace code?

Yes, as soon as the DHL employee has scanned in the parcel at Crystal, we will send a track & trace code to the e-mail address you have given.

 

I haven’t received a track & trace code?

Ordered & paid before 12.00: You receive the track & trace code before 15.00. If not, check your spam folder or contact us.

Ordered & paid after 12.00: You receive the track & trace code the next day before 15.00. If not, check your spam folder or contact us.

 

I paid by bank transfer. How long is the delivery time?

If you placed an order and selected “bank transfer” as the payment method, the delivery time may be longer.

Bank transfers can take 1 to 2 working days.

As soon as we have received your order, we will send you a payment confirmation.

If we receive your payment before 12.00, we will ship your order the same day.

If we receive the payment after 12.00, we will ship your order the next day, for delivery time see above. 


Shipping cost other countries:


Country Shipping cost in euro's
Austria 3.95
Belgium 3,95
Switzerland 21.95
Czech Republic 9.75
Germany 3,95
Denmark 18.38
Spain 14.05
Finland 20.66
France 4,50
Great Britain 5,95
Greece 14.69
Hungary 9.27
Italy 4,95
Luxembourg 5.46
Norway 30.56
Poland 7.71
Portugal 14.23
Sweden 14.14
All other countries 35,00